Not quite right? If you're looking to make a return, breathe easy. Returns are free and can be done in person or by mail. Final sale items like underwear, water bottles + We Made Too Much gear are yours for keeps.
To make an online return, follow these easy steps:
Yes. Online merchandise may be returned to any lululemon store. Sorry, we can’t process returns at factory outlet stores.
Not quite right? Don’t sweat it. If an item in the Father’s Day bundle doesn’t fit just the way you’d love it to, it can be exchanged in-store or returned for a store credit. Full refunds are only available upon return of the entire bundle.
We are unable to process refunds to PayPal in our stores, but we can apply a credit to a gift card, AMEX, Visa or MasterCard.
All exchanges need to be handled in store. We cannot process exchanges by mail.
No, we do not offer price adjustments.
Cross-border goods can be exchanged (in-store only) or the credit can be put onto a gift card (in-store or by mail). Please keep in mind that the items you bring back will be valued in the currency of the country processing the return.
Yes. Items must be unwashed and unworn with the hangtag attached and accompanied by proof of payment.
You must also create your return authorization within 30 days of receiving your order, or 30 days from your in-store purchase date.
Yes. Swimwear must be returned with hygienic liner intact.
Underwear, water bottles, gift cards and all items from 'we made too much' are final sale.
Quality is the heart of who we are—if our product doesn't perform for you, we'll take it back. Learn more about our Quality Promise.