Fees and Timing

Shipping Fees:

Canada / US

Standard

FedEx express

FedEx priority

(2-7 business days)
It's on us!
(2-3 business days)
$20.00
(1 business day)
$30.00

Breathe deeply—we have answers to your most pressing shipping questions.

How can I make sure I get my order before December 25?

Don’t sweat it, if you’re in Canada or the US you have until December 20 at 11:59 pm PST to purchase any holiday goodies. We’ll upgrade your shipping for free to make sure your gift arrives on time. Shipping times start when your item(s) have left our distribution centre, so please allow 1-2 business days for processing before your order is shipped.

When will my order ship?

Shipping times kick in when your item(s) have left our distribution centre. Please allow for 1-2 business days for processing at our distribution centre before your order is shipped.

If I live in a rural area, gated community, and/or have a P.O. Box, what time do I need to order by so my items arrive by December 25?

Pro-tip: if you live in what FedEx calls “a beyond point” in North America, we recommend you complete your order by these dates:

  • For a shipping address in Canada, orders must be submitted by December 12 at 11:59 pm PST
  • For a shipping address in the US, orders must be submitted by December 18 at 11:59 pm PST

This will ensure your items arrive on time. To find out if FedEx delivers to your address, contact them directly. This may apply to you if you live in a remote area, rural area, gated community, or if you have a P.O. box.

Do you ship to P.O. boxes or rural postal codes and zip codes? 

Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural postal codes and zip codes—selecting standard shipping is the way to go.

Do you ship to an APO/FPO/DPO address?

Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 45 business days.

If you've got more questions, we've got answers. Our Guest Education Centre can help.