Assistant Manager

Reference #: 007642

Location: Greenwich , Connecticut , United States

Job Family Group: Store Operations


Working closely as part of a team and with direction from the Store Manager, the Assistant Manager is responsible for certain aspects of the ‘20-80 Management System’, as delegated by the Store Manager, so that the store consistently produces a “Wow! It’s You!” guest experience. When the Store Manager is absent, the Assistant Manager is accountable for all store operation functions.


ASSISTANT MANAGER MUST HAVE’S (the Knowledge, Skills and Qualifications):

• Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect you as a leader to be enrolled in participating in weekly fitness activities in and out of the store with the store team
• Passionate for the lululemon athletica retail floor and product movement – Guest Experience
• Strong sense of personal style and athletically minded
• Extraordinary proven leadership capabilities – Entrepreneurship – an Ability to make decisions and take calculated risks
• Ability to inspire a team – Leaders create a future that wouldn’t have existed otherwise
• Take full responsibility and accountability for their lives and results – Live a life they love
• Integrity – Do what they say they will do, by when they say they will do it
• Open to giving & receiving feedback – they feel there is always more to learn and have a willingness to admit mistakes
• Excellent team player – always in the game right along with their people
• Ability to manage projects and delegate by putting people on the right seat of the bus
• Excellent decision making and problem resolution skills
• Ability to handle multiple tasks in a changing environment
• Excellent interpersonal and written communication skills
• Extraordinary guest experience, organizational and time management skills
• One year of exceptional performance educating on the retail floor preferred
• Completion of some post-secondary education will be considered an asset
• Working knowledge of MS Office (Word, Excel and Outlook)



• Passionately leads and educates on the retail floor
• Takes a stand as an advocate for lululemon athletica’s values
• Oversees the execution of certain deliverables on the Manager ‘80/20 Checklist’, as delegated by the Store Manager. For example, Inventory, Product or Community Education
• Present on the retail floor, as floor manager and Educator, for 75% of their working hours per week
• Represents her/his store at all required meetings and conferences, under the direction of the Store Manager
• Performs/completes other additional project, duties, and assignments as required and/or by request, under the direction of the Store Manager
• Educates guests on our product, community and culture
• Acts as a coach to Educators & Key Leaders and plays a hands-on roll in their development
• Unpack boxes for inventory as required. Boxes can weigh 10 - 30 lbs
• Under the direction of the Store Manager or Regional Manager, performs/completes other additional project, duties, and assignments as required and/or by request



The Assistant Manager works a 30-40 hour workweek (5 days) consisting of 75% of those hours per week managing/educating on the retail floor.  We expect all full-time employees to be available to open and close, at a minimum, twice per week. Everyone must work one weekend day (Saturday/Sunday)



The Assistant Manager is fully enrolled and is an advocate for the culture of lululemon and the tools available for personal growth and development.

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