ivivva return policies

Heads up! We’ve moved to lululemon.com, and we’re super excited to show you what’s new.

OUR QUALITY PROMISE

Quality is at the heart of who we are. Quality shows up in our people, our conversations and of course, our product. If our product doesn't perform for you, we'll take it back.

RETURN POLICY

If you're having second thoughts about your gear, no worries; you have 30 days from the delivery date or in-store purchase date to return it.

If you made your purchase on ivivva.com before November 16, 2017, all online merchandise may be returned on ivivva.com, by calling our Guest Education Centre at 1-877-263-9300, or in-person to any lululemon or ivivva store.

Returning ivivva product purchased on lululemon.com? Breathe easy, you can return your gear online or in-person to any lululemon or ivivva store, or by calling our Guest Education Centre at 1-877-263-9300.

For more information on our return policy, you can go here.

ORDER STATUS

To check your ivivva order status, head to the track my order page, where you can login to your account and enter the tracking number.

MORE QUESTIONS?

The Guest Education Centre is here to help, reach us at 1-877-263-9300 or visit our help section.