Our VENDOR CODE OF ETHICS (VCoE) outlines our commitment to respecting human and labour rights and promoting safe and fair working conditions for workers in our supply chain. It outlines our responsibility principles to ensure that, despite cultural and legal differences among countries where we produce or source goods, all of our suppliers uphold a consistent set of policies. Where our VCoE conflicts with local laws, our suppliers are required to follow the stricter regulations. We believe that by aligning on core values from the start, we create the foundation for successful long-term relationships to achieve our mutual goals.
Our VCoE is a living document that we update regularly to keep on top of emerging regulation and leading practices. It is based on industry-recognized principles and international standards, including the International Labour Organization's conventions, the Universal Declaration of Human Rights, the United Nations Global Compact and Guiding Principles, the Fair Labor Association's Labor Standards, and the California Transparency in Supply Chains Act.
We require our suppliers to comply with the VCoE and expect compliance of their approved subcontractors as well. Our Sustainability Team and commissioned third-party experts use our VCoE to conduct assessments at new and existing facilities. We assess our cut and sew facilities and raw material mills, including the living conditions in factory dormitories. We are working to include trim suppliers in our assessments. We conduct selective assessments based on risk.
Our VCoE is also available in languages understood by local and foreign workers, including Bengali, Burmese, Chinese, French, Italian, Indonesian, Khmer, Malay, Nepali, Sinhala, Spanish, Tagalog, Thai, Turkish, Urdu, Uzbek, Vietnamese, Korean, and Japanese. Please email us at SUSTAINABLEPARTNER@LULULEMON.COM for translated VCoE.
We want to hear from you if you have input or complaints about conditions in our vendors’ factories, or grievances related to human rights in our business activities. Please contact us at firstname.lastname@example.org with details, and we will investigate and follow up. Complaints may be anonymous and in any language. Alternatively, you may contact the Fair Labor Association’s Complaint Channel.
We have pre-conditions for engaging in and maintaining a business partnership and have zero-tolerance for:
Our policy requires that all suppliers be open, transparent, and cooperative by allowing full access to facilities and provide full disclosure on all practices, locations, and resources related to production.
By signing our VCoE, suppliers agree to announced, semi-announced and unannounced assessments of production facilities. We conduct assessments using our internal sustainability team, commissioned third-party experts and third-party industry groups, when needed.
Learn more about our assessment process >
Our zero-tolerance policies must be followed without any exception or deviation. We want to influence positive change through our business partnerships, and therefore usually engage to foster change rather than leave a facility when other deviations from the VCoE are found. Leaving can lead to worse working conditions and ultimately, deterioration in the lives of employees.
Read more about our corrective and preventative action plans >
Our KnowTheChain disclosure provides an in depth overview of our policies and management approach to ensure human rights, particularly forced labour practices are enforced.